🖨️ New: $3 Free Print Credit for Students

All currently enrolled UT Austin students receive a $3 print credit for the 2026-27 academic year, automatically applied to your printing and used first.

Bevo Pay decommissioned August 2026. See https://housing.utexas.edu/programs-services/bevo-pay/bevo-pay-faqs

Print & Scan

How to Print

  1. Make sure you have funds to print

    Library Print Funds Add Library Print Funds

    Note: Library Print Funds cannot be added on a mobile device

  2. Choose your printing method

    Print from a library computer (recommended)
    1. Log into a library computer using your EID and password
    2. Open the document you’d like to print
    3. Select File > Print
    4. Choose one of the three print queues:
      • UT Lib BW Printer
      • UT Lib Color Printer
      • UT Lib Ledger Printer (only available at PCL and Fine Arts)
    5. Enter a name for the job in the pop-up window
    6. You are all done on this device. To print, go to a black and white or color library printer and proceed to step 3.
    Print from your device
    1. Upload your print to the Library Print Cloud
    2. Adjust print settings as needed and make sure the file settings look right (paper size, B&W or color, etc)
    3. After uploading to the Library Print Cloud, you are all done on your device. To print, go to either a black and white or color library printer and proceed to step 3.
    Print via Email

    *Note: your email must be the one associated with your UT EID. To check what email is associated with your EID, go to UT Direct.

    1. Attach the file(s) you want to print to an email. Note:
      • Each attachment must be under 50 MB.
      • You can attach up to 10 files per email.
      • Users are limited to 100 emails per day.
    2. Send the email to mobileprint@austin.utexas.edu.
    3. You will receive an email confirmation once the print job is ready. If your email address is not registered, you will need to register it before your job can be released (see FAQ for instructions).
    4. You are all done on your device. To print, go to any library printer and proceed to step 3.
    Print on the Pharos Mobile App
    1. Download and Install
      • Get the Pharos Print app from the App Store on your iOS or Android device.
    2. Connect to Server:
      • Server Name: print.lib.utexas.edu
      • Server Port: 443
    3. Log In
      • Enter your UTEID and password on the User Authentication screen.
    4. Submit Print Jobs:
      • Use the “Open In” feature on iOS or the upload button on iOS/Android to submit jobs.
      • Manage your submitted jobs directly in the app.
    5. Print Your Document:
      • Select the document you want to print.
      • Tap the top right icon on the yellow bar to launch the camera.
      • Scan the printer’s QR code to send your document to that printer.

  3. Print your document

    • Go to a library printer—either black and white or color—according to your file's settings. The printers will be labeled.
    • Use the computer above the printer to swipe your UT ID through the attached card reader, or login with your UT EID and password.
    • Select your job from the print queue that appears and click on the Print button.

      Payment will be deducted out of your account at this step

New: $3 Free Print Credit for Students

All currently enrolled UT Austin students receive a $3 print credit for the 2026-27 academic year, automatically applied to your printing and used first.

What is the student print credit?

For the 2026-27 academic year, eligible UT Austin students receive a $3 print credit that can be used for printing at supported campus printers.

When will I receive my print credit?

Your print credit is added automatically:

  • On the first class day of the Fall semester, if you are an active student at that time
  • After you become an active student (for example, if you enroll late or start in the spring)
Do I need to do anything to get my credit?

No, if you are eligible, your credit is applied automatically to your printing account.

How does the print credit work when I print?

Your print credit is used first when you print.

  • If you have available credit, it will automatically be applied to your print job.
  • Once your credit is used up, the system will switch to your regular payment method.
Where can I use my print credit?

You can use your print credit at:

  • UT Print (ITS-managed printers), and
  • UT Libraries printers and other supported campus locations (such as participating Business School printers)

Not all printers on campus accept print credit—availability depends on the printing system.

What happens if my credit runs out?

You can continue printing using a personal payment method (credit card or other accepted options). Printing is not blocked when your credit is used up.

Do unused credits roll over to the next year?

No. Any unused print credit:

  • Expires at the end of the Spring semester (on Spring graduation date)
  • Does not roll over or carry forward
What if I don’t see my print credit?

If you believe you are eligible but do not see your credit:

If you still don’t see your credit, contact UT Libraries Finance at lib-billing@austin.utexas.edu .

What if my print job failed?

If a print job fails due to a system or hardware issue, you may be eligible for a credit adjustment.

Contact:

Be prepared to provide:

  • Number of Pages
  • Single/Double Sided
  • Color or Black & White
  • Page Size
  • Date of the issue
  • Location of the issue
  • Your UT EID
  • Amount of expected refund

Credits are not restored for:

  • Incorrect settings or file errors
  • Jobs that were released but not picked up
Can I get cash back or transfer my credit?

No. Print credits:

  • Have no cash value
  • Cannot be transferred or refunded
What happens if I leave UT or drop my classes?

If you are no longer an active student:

  • Any remaining print credit will be removed

Tip: Check your print balance in your printing account before submitting large jobs to see how much credit you have remaining.

Frequently Asked Questions

How much does printing cost?

Standard Printing Rates (8.5"x11")

Type Sides Price
Black + white One-sided $.11/page
Black + white Two-Sided $.10/side
Color One-Sided $.30/page
Color Two-sided $.30/side

Ledger Printing Rates(11"x17")*

Type Sides Price
Black + white One-sided* $.11/page
Black + white Two-Sided* $.10/side
Color One-Sided* $.30/page
Color Two-sided* $.30/side

*Ledger (11"x17") printing is only available in the Perry-Castañeda Library and the Fine Arts Library

Where can I change the settings of my print? (Size, color, orientation)

You can change the following printing options in the Print Cloud.

You must select or click on your file in order to change the settings. The option to change the settings will appear at the bottom of the page.

  • Black & White to Color or vice versa
  • Single-sided to Double-sided or vice versa
  • Number of pages per side (1 page or 2 pages per side)
  • Number of copies
  • Page range
What file formats can I print?

Supported File Formats

  • Microsoft Office documents: Word, Excel and PowerPoint (.doc,.dot,.docx,.rtf,.eml,.xls,.xlt,.xlsx,.csv,.ppt,.pptx,.pptm)
  • Image files (.jpg,.png,.gif,.bmp)
  • Text file (.txt)
  • PDF documents (.pdf)
  • Limited HTML: HTML is supported as part of the email body itself, but HTML links or attachments are not supported for security reasons.
What paper sizes do you have?

We offer letter size (8.5” x 11”) and ledger size (11” x 17”). For other sizes, contact UT Document Solutions

How do I register my email to print via email?

To register your email address:

  1. If there is no record of your email address when you first send documents for printing to Mobile Print via email, you will receive a reply email to complete your email registration.
  2. Click the Click to register your email address link. You will be redirected to the Library Print Cloud.
  3. Log in to the Library Print Cloud with your EID and password. You will see a dialog box showing that your email address has been successfully registered to your account.
  4. Click OK.
Can I use my own paper to print?

No. It can jam the printer and cause damage. Please use the paper provided in the printer trays.

Can I add funds from my phone?

No, Library Print Funds cannot be added on a phone or on any other mobile device.

Can I get a blank sheet of paper?

To get a blank page, create a blank document in Word and print it as you would any other file.

I am graduating. Can I get a refund for unused printing funds?

We do not offer refunds for Library Print Funds. However, these funds remain available to use after graduation.

I was charged for something that didn't print. Can I get a refund?

We do not offer refunds for ‘Libraries Printing Funds.’ If you still need the printouts, contact the front desk. Once they verify that you have already paid for a print, they can provide a print free of charge. For users in McCombs/Rowling, please come to the PCL front desk for assistance.

You may be eligible for a credit adjustment.

Contact:

Be prepared to provide:

  • Number of Pages
  • Single/Double Sided
  • Color or Black & White
  • Page Size
  • Date of the issue
  • Location of the issue
  • Your UT EID
  • Amount of expected refund

    • Credits are not restored for:

    • Incorrect settings or file errors
    • Jobs that were released but not picked up

    Troubleshooting

    I uploaded my file to the Print Cloud. Where is the print button?

    After uploading your file to the Library Print Cloud, you're finished with all steps on your personal device. Your print job can now be printed at any UT printer.

    When you're at the printers:

    1. Choose either a black and white or color printer, depending on your print settings (They will be labeled).
    2. Log on to the monitor screen (Release Station) above the printers.
    3. Sign in with your EID or swipe your card.
    4. Select your print job(s) from the list.
    5. Click the print button on the monitor.

    The funds will be deducted from your account when you print.

    The system charged me but my document didn't print.

    If a print job fails due to a system or hardware issue, you may be eligible for a credit adjustment.

    Contact:

    Be prepared to provide:

    • Number of Pages
    • Single/Double Sided
    • Color or Black & White
    • Page Size
    • Date of the issue
    • Location of the issue
    • Your UT EID
    • Amount of expected refund

    Credits are not restored for:

    • Incorrect settings or file errors
    • Jobs that were released but not picked up

    Please speak with a staff member in the lobby or at the desk. We can't process refunds for Libraries Printing Funds, but we can help you reprint the document without additional charges. Staff will verify your payment and offer a courtesy print.

    If the desk is closed, you can print the file yourself using another method:

    1. Log onto a library computer.
    2. Download and open the file.
    3. Click the print button, name the job in the pop-up box, and print.

    If you prefer not to pay again, wait until the desk is open or lobby staff is available.

    Other Tips

    • The printer may need to be overridden on the touch screen.
    • Download the file, email it to yourself, open it on a library computer, and print from there. Library computers have a more direct connection to the printers, which usually works more consistently.
    I'm trying to print a PDF with digital handwriting, but it's not printing right.

    For PDFs with digital handwriting, we recommend printing via a library computer — you do not need to flatten your PDF if printing from a library computer. If you want to print from your own device, you will have to flatten your PDF to avoid errors when printing.

    For PC

    1. Open your document in a PDF viewer (Adobe Acrobat Reader, Microsoft Edge, or your browser's built-in PDF viewer).
    2. Click File > Print (or press Ctrl+P).
    3. For the printer, select Microsoft Print to PDF from the dropdown list.
    4. Click Print, then choose where to save the file.
    5. Save the PDF with a unique name so you can tell it's the flattened version (for example, add "2.0" to the end).
    6. Your document is now flattened and ready to upload to print.lib.utexas.edu.

    For Mac

    1. Open your document in Preview.
    2. Click File > Export.
    3. Choose where to save it, set the Format to TIFF, and enter 300 for the Resolution. Click Save.
    4. Find the new TIFF file and open it in Preview.
    5. Click File > Export as PDF…
    6. Save the PDF with a unique name so you can tell it's the flattened version (for example, add "2.0" to the end).
    7. Your document is now flattened and ready to upload to print.lib.utexas.edu.
    My document was supposed to be color but it came out black and white.

    First, double check your file settings within the Library Print Cloud, under "Print Preview". If they look correct, you could have printed from a black & white printer instead of a color printer. Unfortunately, we can't offer refunds for this mistake. To avoid this, check the signage on the printer to ensure it's a color printer. If your file setting were correct and you verified you did go to the correct printer, or you paid a significant amount, please check with the desk staff and politely ask for further assistance.

    The printer cut off my text on the sides!

    Sometimes this problem can be fixed by printing from a library computer instead of your personal device. You should also make sure when printing the file, that 'Shrink to Fit' is enabled (This option is usually selected by default for PDF printing).

    Note: This is a common issue with 'cheat sheets' or documents that contain a lot of information in a small space. When formatting your cheat sheet, remember that printers cannot print all the way to the edge of the paper. Be sure to leave at least a 0.25-inch margin of white space around the edges to ensure that all your content is printed properly.

    There's a paper jam, what do I do?

    Please print from another printer and let the front desk know there is a jam.

    My print failed. Can I get my print funds back?

    If your print job failed because of a system or hardware problem, such as a printer malfunction, you may be able to get your credits back. This isn't automatic. It requires a staff member to review your request and approve it on a case-by-case basis.

    When credits will not be restored

    • You selected the wrong file or wrong settings
    • Your job printed successfully but you didn't pick it up

    How to request a credit restoration

    Email utprintsupport@utlists.utexas.edu and include all of the following details:

    • Number of pages
    • Single-sided or double-sided
    • Color or black & white
    • Page size
    • Date the issue occurred
    • Location where the issue occurred (which printer/building)
    • Your UT EID
    • The amount you expect to be refunded

    Requests missing this information may take longer to process or may not be able to be reviewed.

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