| Classics Library painting and redesign |
| Added two additional group study rooms to PCL |
| Renovate group study rooms in PCL, including new modular furniture |
| Renovate Life Science Library reading room |
| Integrated Library System implementation |
| netLibrary Audiobooks |
| Extended hours at PCL during commencement |
| New carpet in Chemistry Library |
| UFCU Student Learning Commons (PCL 2.500) renovation |
| Use email to notify people of overdue materials |
| Coffee Shop in PCL |
| Whiteboards available for group studies in PCL and other libraries; markers available for group studies |
| Install drive-up book return on Inner Campus Drive |
| Document feeder copier piloted in PCL Reference Service |
| Provide copy card vending machines in every library that has a copier |
| Night and weekend staff hired to provide extended copier service |
| Pilot program for delivering materials to PRC researchers implemented |
| Librarian on Location: Jester Center and PCL Stacks (pilot) implemented |
| Online chat reference implemented with evening hours extended to midnight |
| Extend business hours in the Architecture library |
| "Return anywhere" policy implemented |
| Quiet and collaborative study spaces for PCL and FAC designated with clear signage |
| Reduce the number of service points in PCL and clearly define their functions |
| Whiteboards available in group studies in FAC and markers are available for checkout |
| Group study spaces available in FAC that do not need to be reserved (first come first served) |
| Wireless access available on patio outside of FAC |
| 24-hour schedule for FAC for summer sessions implemented |
| Food-friendly policy for FAC implemented |
| Name tags used in FAC reference |
| Lockers are provided in FAC, PCL, and BLAC |
| Comfortable furniture added to Life Science and Engineering libraries |
| PCL stack guides installed in the elevators |
| Pens with the address of the Libraries web site distributed |
| Name tags provided to all public service staff |
| Seamless article searching via implementation of SFX and Metalib offered |
| Clear explanation of EID privileges for Courtesy Borrowers provided |
| Customer Service training program for staff implemented |
| Increase the number of subject specialists (Business, Education, Social Work) |
