Contact Us
Texas Archival Resources Online

TABLE OF CONTENTS


Overview

Agency History

George W. Bush Biographical Sketch

Scope and Contents of the Records

Organization of the Records

Restrictions

Index Terms

Related Material

Administrative Information

Description of Series

General office files, 1986-2000, undated, bulk 1995-2000,

Director Shirley Green's files, 1995-2000, undated, bulk 1999 to 2000,

Photo requests, 2000-2001,

Citizens Assistance telephone activity reports 1999-2000,

Weekly production reports, 1997-2000,

Texas Navy files, 1948-1998, undated, bulk 1986-1994,

Ombudsman's Office files, 1995-1997, undated, bulk 1996-1997,

Texas State Library and Archives Commission

Texas Governor George W. Bush:

An Inventory of Governor George W. Bush Correspondence/Constituent Services Office Staff Files Located at the George W. Bush Presidential Library, 1948-2001, undated, bulk 1995-2000



Overview

Creator: Texas. Governor (1995-2000 : Bush)
Title: Governor George W. Bush Correspondence/Constituent Services Office staff files
Dates: 1948-2001, undated
Dates: bulk 1995-2000
Abstract: The Correspondence/Constituent Services Office was responsible for preparing replies to many of the letters written to Texas Governor George W. Bush's office. Types of records in this group include correspondence, memoranda, manuals, notes, organization charts, reports, publications, press releases, and related materials. Dates range from 1948 to 2001 and undated with the bulk of records dating from 1995 to 2000.
Quantity: 10.5 cubic ft.
Location: The records are located at the George W. Bush Presidential Library in Dallas, Texas.
Language: These materials are written in English.
Repository: Texas State Archives

Agency History

The governor of Texas is the chief executive officer of the state, elected by the citizens every four years. The duties and responsibilities of the governor include serving as commander-in-chief of the state's military forces; convening special sessions of the legislature for specific purposes; delivering to the legislature at the beginning of each regular session a report on the condition of the state, an accounting of all public money under the governor's control, a recommended biennial budget, an estimate of the amounts of money required to be raised by taxation, and any recommendations he deems necessary; signing or vetoing bills passed by the legislature; and executing the laws of the state. The governor can grant reprieves and commutations of punishment and pardons, upon the recommendation of the Board of Pardons and Paroles, and revoke conditional pardons. He appoints numerous state officials (with the consent of the Senate), fills vacancies in state and district offices (except vacancies in the legislature), calls special elections to fill vacancies in the legislature, fills vacancies in the United States Senate until an election can be held, and serves as ex officio member of several state boards.

The office of governor was first established by the Constitution of 1845 and superseded the office of president of the Republic of Texas. The position now exists under authority of Article IV, Section 1 of the Constitution of 1876 and Texas Government Code, Chapter 401. To be elected governor, a person must be at least thirty years old, a United States citizen, and a resident of Texas for at least five years preceding the election. In 1972, the term of office was extended from two to four years, effective in 1975. Since 1856 the governor has had the use of the Governor's Mansion.

In 1999 there were 198 full time equivalent employees in the Office of the Governor. Thirteen divisions outside of the Executive Office assist the governor in carrying out his functions: Administration; Appointments; Budget & Planning; Communications; General Counsel; Legislative; Policy; Scheduling; Criminal Justice Division; Governor's Committee on People with Disabilities; Office of Film, Music, Television and Multimedia Industries; Women's Commission; and Texas Council on Workforce and Economic Competitiveness.

Correspondence/Constituent Services is listed as a division within the Communications Office (also known as the Press Office). Shirley Green served as director of Correspondence/Constituent Services from 1996 to 2000. The division was responsible for the mail log, the central correspondence file, honorary certificates, greetings, and proclamations. Also housed in this division was the Ombudsman Office/Citizens Assistance program, which received citizen's comments and complaints through its toll-free hotline and reported them to the Governor. During Governor Bush's second term, the Correspondence/Constituent Services division also handled some of the scheduling functions.

(Sources include: Guide to Texas State Agencies, 9th and 10th eds., (1996 and 1999); the contents of the records; and versions of the Governor's Office web site during Governor Bush's term available on the Internet Archive at http://web.archive.org/web/*/http://www.governor.state.tx.us, accessed on March 3, 2009.)

Return to the Table of Contents


George W. Bush Biographical Sketch

George W. Bush served as governor of Texas from January 17, 1995 to December 21, 2000, resigning as governor in the middle of his second term to become president of the United States.

He challenged the incumbent governor, Democrat Ann Richards, running on promises to improve public education and to reform the juvenile justice system, welfare, and the state's tort laws -- the system under which an injured person may sue for damages. During the 74th Legislature in 1995, he worked with the Democrats who controlled both houses of the Texas legislature and managed to get bills passed that dealt with the four issues he had emphasized in his campaign. Bush was seen as pro-business and a consensus-builder.

Bush advocated and signed the two largest tax cuts to date in Texas history, totaling over $3 billion. To pay for the cuts, he sought (unsuccessfully) federal approval of a plan to privatize Texas' social services. Education reform was a priority throughout his terms, with legislation emphasizing local control of schools, higher standards, and a revised curriculum. Controversy has followed, with charter schools mired in financial scandals and protests against one test determining a child's promotion. After winning reelection in 1998, Bush began his bid for the presidency and was not as involved in the 76th Legislature in 1999.

George W. Bush was born July 6, 1946 in New Haven, Connecticut and grew up in Midland and Houston, Texas. He graduated from Andover Academy, and received a bachelor's degree from Yale University and a master's from Harvard Business School. He served as a pilot in the Texas Air National Guard. In 1978, Bush was defeated in a run for the U.S. Congress in West Texas. He was involved in energy exploration from the 1970s into the 1980s. From 1989 until his election as governor, Bush worked with the Texas Rangers baseball organization, leading a group of partners in purchasing the team, and then serving as managing general partner. He married Laura Welch in 1977; they have two daughters.

(Sources include: Versions of the Governor's Office web site during Governor Bush's term available on the Internet Archive at http://web.archive.org/web/*/http://www.governor.state.tx.us, accessed on March 3, 2009.)

Return to the Table of Contents


Scope and Contents of the Records

The Correspondence/Constituent Services Office was responsible for preparing replies to many of the letters written to Texas Governor George W. Bush's Office. Types of records in this group include correspondence, memoranda, manuals, notes, organization charts, reports, publications, press releases, robo forms, and related materials. Dates range from 1948 to 2001 and undated with the bulk of records dating from 1995 to 2000. The records of the Texas Governor George W. Bush Correspondence/Constituent Services Office are divided into seven series: general office files, Director Shirley Green's files, photo requests, Citizens Assistance telephone activity reports, weekly production reports, Texas Navy files, and Ombudsman's Office files.

General office files consist of manuals and procedures, staff emails and memoranda of correspondence policies and procedures, correspondence, organization charts, reports, robo forms, press releases, and related materials, 1986 to 2000 and undated, bulk 1995 to 2000, of the Correspondence/Constituent Services Office. Manuals and procedures include two editions of the official correspondence manual of the Governor's office, dated 1995 (with additions in 1996) and 1998. There are memoranda on writing style procedures, robo forms for responses to common correspondence topics, a style sheet for the Notes and Quotes reports, organization charts of the division, and a list of correspondence topics and legislative bills, detailing the issues each staff member addressed. Also present is a White House correspondence manual (dated 1986), two folders of form letters (dated 2000), a folder of English-language summaries taken from Spanish-language correspondence, a small number of press releases, tally sheets for some state opinion ballots, and a register of checks received in the Governor's Office for Bush's election campaigns, 1997-2000. Finally, this subseries contains several memoranda regarding Public Information Act requests [PIR] received by the Governor's Office.

Director Shirley Green's files are policy and procedure manuals, staff emails and memoranda of correspondence policies and procedures, and reports listing post-presidential election mail and phone counts of the Correspondence/Constituent Services Office, 1995 to 2000 and undated, bulk 1999 to 2000. Shirley Green served as director of Correspondence/Constituent Services from 1996 to 2000, reporting to Karen Hughes, director of Communications in the Texas Office of the Governor. Policy and procedure materials consist of directives and memoranda regarding policies and procedures, such as handling email, greetings, proclamations, nominations, political mail and legislative mail; data entry of correspondence; handling requests for items such as gifts, auction items, and autographs; and handling requests for Bush's attendance at political events. There are also memoranda to Shirley Green giving daily post-presidential election (November-December 2000) counts for email, faxes, regular mail, and phone calls.

Photo requests are correspondence, photographs, staff email, and one autographed baseball, dated 2000-2001. Letters request that Governor Bush or First Lady Laura Bush autograph an enclosed photograph or artifact. Extra copies of photographs were occasionally included for the governor. This series is closely related to the Executive Office series, Autograph and photo request correspondence and logs.

Citizens Assistance telephone activity reports, 1999-2000, are daily telephone activity reports, January 1999-December 2000, of the Citizens Assistance program of the Texas Governor's Office. Categories include numbers of answered calls, abandoned calls, deflected calls, transferred calls, average length of call, and number and length of queued calls for each extension/person. At the end of the 1999 reports are pie charts by month detailing the percentage of calls answered, abandoned and deflected with total numbers for each. January through April of the year 2000 also contain pie charts.

Weekly production reports are statistical compilations of the types and subjects of mail received by the Correspondence/Constituent Services Office for a given week. Dates covered are 1995-2000, bulk 1997-2000. Each report starts with a section for Gubernatorial Mail (detailing the number of letters received, followed by the number received for that year to date) with a section for top issues of the week with the number of letters received listed in each category. Other sections include form mail, correspondence processed, and number of e-mails. Each month also has a cumulative report. Most months also have an Ombudsman's Report, Notes and Quotes report, and a report with a count of letters routed to divisions. The annual reports provide a cumulative total of the correspondence received, number of letters for each major issue and sub-issue. Finally, reports of mail analysts were retained for 1995 to 1996 due to gaps in the holdings of weekly production reports.

Texas Navy files were most likely a subject file in the Correspondence Office about the Texas Navy. They contain some publications and information about the Texas Navy and the commission of Admirals into the Texas Navy and date from 1948 to 1998 and undated, bulk 1986 to 1994. From its creation in 1958 until the administration of Governor Mark White (during which time the governor's name was removed from the letterhead), the Texas Navy was partially state-supported with the governor serving as commander-in-chief. It later became a non-profit organization. These records are further subdivided into two groups, reflecting the filing structure of the creating agency. A large number of the first group of records consists of letters from (and memoranda about) Dr. John Thiel, himself an admiral in the Texas Navy and self-designated Chief of Naval Operations for the Texas Navy, Inc., and some background information on the history of the Yellow Rose of Texas. Dates of these records are 1983 to 1998 and undated.

The second group of records came from office manager Linda Smith's files and dates from 1948 to 1996, bulk 1977 to 1986, and undated. Records are correspondence, internal memoranda, photographs, publications, printed material, copies of statutes, certificates, and articles of incorporation, concerning the "third" (or modern) Texas Navy. Many of the letters and memoranda are from or about Joseph Jefferson Burris, who was commissioned as an Admiral in the Texas Navy by Governor Price Daniel in 1958. Other letters are from John W. Thiel or Stephen L. Walter, Chief of Naval Operations, circa 1979-1983. Many admirals of the Texas Navy are mentioned by name in these records; however, there is no comprehensive list present. The copies of Burris's certificate and a photocopy of the certificate of John M. Kutch are the only certificates of commission as admiral in the Texas Navy present in these records.

Ombudsman's Office files comprise correspondence, memoranda, casework summary forms, reports, notes, and related material, dating 1995 to 1997 and undated, bulk 1996 to 1997. The Governor's Ombudsman was Phil Sims and most of the materials were either sent to or worked on by him. Subjects in the files include opposition to bills, grievances with state agencies, dissatisfaction with constituent services in the Governor's office, concerns for people housed in the Texas Department of Criminal Justice system, power outages, sexual abuse of children, abatement projects, requests for general information, and placement centers for the mentally ill, among others. Other employees of the Ombudsman's Office mentioned in the files include Kathy Cleere and Chris Oglesby. Some of the constituent forms appear to have been printed out from a database of cases that is no longer extant.

Return to the Table of Contents


 

Organization of the Records

These records are organized into seven series by the creating agency and State Archives staff:
General office files, 1986-2000, undated, bulk 1995-2000, 1.4 cubic ft.
Director Shirley Green's files, 1995-2000, undated, bulk 1999-2000, 0.3 cubic ft.
Photo requests, 2000-2001, 0.1 cubic ft.
Citizens Assistance telephone activity reports, 1999-2000, 1.5 cubic ft.
Weekly production reports, 1995-2000, bulk 1997-2000, 6.3 cubic ft.
Texas Navy files, 1948-1998, undated, bulk 1986-1994, 0.4 cubic ft.
Ombudsman's Office files, 1995-1997, undated, bulk 1996-1997, 0.5 cubic ft.

Return to the Table of Contents


Restrictions

Restrictions on Access

Materials do not circulate, but may be used in the State Archives search room. Materials will be retrieved from and returned to storage areas by staff members.

Because of the possibility that portions of these records fall under Public Information Act exceptions including, but not limited to, records relating to allegations of child abuse (V.T.C.A., Government Code Section 552.101, Family Code Section 261.201 (a)); psychiatric evaluations (V.T.C.A., Government Code Section 552.101, Health and Safety Code Section 611.002); driver's license numbers (V.T.C.A., Government Code Section 552.130); social security numbers (V.T.C.A., Government Code Section 552.147); e-mail addresses (V.T.C.A., Government Code Section 552.137); home addresses of government employees or officials (V.T.C.A., Government Code Sections 552.117 and 552.1175); information protected under common law privacy (V.T.C.A., Government Code Sections 552.101); financial information (V.T.C.A., Government Code Section 552.136); and agency memoranda (V.T.C.A., Government Code Section 552.111), an archivist must review these records before they can be accessed for research. The records may be requested for research under the provisions of the Public Information Act (V.T.C.A., Government Code, Chapter 552). The researcher may request an interview with an archivist or submit a request by mail (Texas State Library and Archives Commission, P. O. Box 12927, Austin, TX 78711), fax (512-463-5436), email (Dir_Lib@tsl.state.tx.us), or see our web page (https://www.tsl.state.tx.us/requestgovernorbushrecords.html). Include enough description and detail about the information requested to enable the archivist to accurately identify and locate the information requested. (Note: The Governor's Office has requested that the State Archives contact the Public Information Coordinator for the Governor's Office when we receive a Public Information Act request for these records.) If our review reveals information that may be excepted by the Public Information Act, we are obligated to seek an open records decision from the Attorney General on whether the records can be released. The Public Information Act allows the Archives ten working days after receiving a request to make this determination. The Attorney General has 45 working days to render a decision. Alternately, the Archives can inform you of the nature of the potentially excepted information and if you agree, that information can be redacted or removed and you can access the remainder of the records.

Restrictions on Use

Most records created by Texas state agencies are not copyrighted. State records also include materials received by, not created by, state agencies. Copyright remains with the creator. The researcher is responsible for complying with U.S. Copyright Law (Title 17 U.S.C.).

Technical Requirements

Researchers are required to wear gloves provided by the Archives when reviewing photographic materials.

Return to the Table of Contents


Index Terms

The terms listed here were used to catalog the records. The terms can be used to find similar or related records.
Personal Names:
Bush, George W. (George Walker), 1946-
Corporate Names:
Texas. Office of the Governor. Correspondence/Constituent Services
Subjects:
Governors--Texas.
Government information--Texas.
Texas Navy.
Places:
Texas--Politics and government--1951-
Document Types:
Memoranda--Texas--Governors--1979-2000.
Notes--Texas--Governors--1979-2000.
Manuals--Procedures and policies--Texas--Governors--1986-2000.
Correspondence--Texas--Governors--1979-2000.
Photographs--Texas--Governors--1995-2000.
Reports--Texas--Governors--1995-2000.
Organization charts--Texas--Governors--1995-2000.
Publications--Texas--Governors--1962-1977.
Certificates--Texas--Governors--1958.
Press releases--Texas--Governors--1997-1998.
Functions:
Communicating.

Return to the Table of Contents


Related Material

The following materials are offered as possible sources of further information on the agencies and subjects covered by the records. The listing is not exhaustive.

Texas State Archives
Texas Governor George W. Bush Correspondence/Constituent Services Office Robos research and background files, 1993-2000, bulk 1995-2000, 10.5 cubic ft.
Texas Governor George W. Bush Correspondence/Constituent Services Office proclamation files, 1854, 1923, 1926, 1929, 1943, 1949-1950, 1952, 1956, 1960, 1966, 1968, 1971, 1973, 1976, 1980-2000, bulk 1995-2000, 13 cubic ft.
Texas Governor George W. Bush Executive Office records, Autograph and photo request correspondence and logs, 1995-2000, bulk 1998-1999, 0.9 cubic ft.

Return to the Table of Contents


Administrative Information

Preferred Citation

(Identify the item and cite the series), Texas Governor George W. Bush Correspondence/Constituent Services Office staff files. Archives and Information Services Division, Texas State Library and Archives Commission.

Accession Information

Accession number: 2002/151

In December 2000, Governor George W. Bush designated the George Bush Presidential Library as the repository for the records from his tenure as Governor of Texas, under authority of Texas Government Code, Section 441.201. Shortly after he left office, the records were shipped to the Bush Library in College Station, Texas. Texas Attorney General John Cornyn ruled that the records are state records subject to the Texas Public Information Act and the management of the Texas State Library and Archives Commission even after transfer to a federal facility (Opinion No. JC-0498, May 3, 2002). In July 2002 the records were transferred from the Bush Library to the Texas State Archives in Austin for preparation for research use. In June 2003, a memorandum of understanding signed by representatives of the National Archives and Records Administration, the Texas State Library and Archives Commission, and George W. Bush replaced a January 2002 interim memorandum of understanding. The records were moved to the George W. Bush Presidential Library in February 2013.

Processing Information

Jessica Tucker, July 2009, December 2009, September 2011

Finding aid updated by Tonia J. Wood, April 2013

Return to the Table of Contents


Detailed Description of the Records

 

General office files, 1986-2000, undated, bulk 1995-2000,
1.4 cubic ft.

The Correspondence/Constituent Services Office was responsible for preparing replies to many of the letters written to Texas Governor George W. Bush's Office. General office files consist of manuals and procedures, staff emails and memoranda of correspondence policies and procedures, correspondence, organization charts, reports, robo forms, press releases, and related materials, 1986 to 2000 and undated, bulk 1995 to 2000, of the Correspondence/Constituent Services Office. Manuals and procedures include two editions of the Correspondence manual of the Governor's office, dated 1995 (with additions in 1996) and 1998. There are memoranda on writing style procedures, robo forms for responses to common correspondence topics, a style sheet for the Notes and Quotes reports, organization charts of the division, and a list of correspondence topics and legislative bills, detailing the issues each staff member addressed. Also present is a White House correspondence manual, dated 1986, a small number of press releases, and tally sheets for some state opinion ballots.
There are two folders of form letters. The first contains notes, form letters, and memoranda regarding the distribution of the end of the term report listing George W. Bush's accomplishments as governor, prepared by the staff of the Office of Governor. Attached to the form letters is a list of the types of individuals to receive the report, using the various versions of the form letter, such as agency heads, legislators, employees of the Governor's Office, etc. The other folder contains form letters to be sent at the end of the term thanking the recipient for state service during Governor Bush's administration. Types of recipients include legislators, board and agency appointees, and agency heads. Attached to one form letter is a list of the addresses of board and agency appointees. These records are dated 2000. Another folder is entitled "Translations, Spanish." This folder contains typed English-language summaries of information taken from original Spanish-language correspondence with routing slips attached, reading "Elsa, Please translate." The original letters and full translations from Spanish are not present; only a summary of the original letter is included. These letters are dated 2000.
Also present is register of checks received in the Governor's Office, 1997-2000, which includes the name of the contributor, city/state, amount, and date picked up by the campaign office for Bush's election campaigns. The procedure for handling these checks is detailed at the beginning of the records - "Political mail; 1. Register checks in my white notebook. Put checks in brown interagency envelope to Gail Randall. 2. Send other mail to [crossed out]. (when Shirley is in the office, let her review before sending)." Finally, this subseries contains several memoranda regarding Public Information Act requests [PIR] received by the Governor's Office. Most of these memoranda were maintained by Christina Grady at the time she was mail log supervisor in the Correspondence/Constituent Services Office.
Arrangement
These records are arranged by the creating agency by subject or type of record.
Restrictions on Access
Because of the possibility that portions of these records fall under Public Information Act exceptions including, but not limited to, e-mail addresses (V.T.C.A., Government Code Section 552.137); home addresses of government employees or officials (V.T.C.A., Government Code Sections 552.117 and 552.1175); information protected under common law privacy (V.T.C.A., Government Code Sections 552.101); and agency memoranda (V.T.C.A., Government Code Section 552.111), an archivist must review these records before they can be accessed for research. The records may be requested for research under the provisions of the Public Information Act (V.T.C.A., Government Code, Chapter 552). The researcher may request an interview with an archivist or submit a request by mail (Texas State Library and Archives Commission, P. O. Box 12927, Austin, TX 78711), fax (512-463-5436), email (Dir_Lib@tsl.state.tx.us), or see our web page (https://www.tsl.state.tx.us/requestgovernorbushrecords.html). Include enough description and detail about the information requested to enable the archivist to accurately identify and locate the information requested. (Note: The Governor's Office has requested that the State Archives contact the Public Information Coordinator for the Governor's Office when we receive a Public Information Act request for these records.) If our review reveals information that may be excepted by the Public Information Act, we are obligated to seek an open records decision from the Attorney General on whether the records can be released. The Public Information Act allows the Archives ten working days after receiving a request to make this determination. The Attorney General has 45 working days to render a decision. Alternately, the Archives can inform you of the nature of the potentially excepted information and if you agree, that information can be redacted or removed and you can access the remainder of the records.
Restrictions on Use
Most records created by Texas state agencies are not copyrighted. State records also include materials received by, not created by, state agencies. Copyright remains with the creator. The researcher is responsible for complying with U.S. Copyright Law (Title 17 U.S.C.).
Technical Requirements
None.
Preferred Citation
(Identify the item), General office files, Texas Governor George W. Bush Correspondence/Constituent Services Office staff files. Archives and Information Services Division, Texas State Library and Archives Commission.
Processed by
Jessica Tucker, April 2009, September 2011
[Note: The majority of the files contain information protected under agency memoranda (V.T.C.A., Government Code Section 552.111). Because these items are present in the majority of folders, they are not individually marked as confidential in the folder inventory.]
Box
2002/151-439 Correspondence manual (draft), 1998
[6 folders]
General information, 2000
Writing style/procedures, 1996-1998
[7 folders]
Correspondence manual, 1995
[6 folders]
1986 White House correspondence manual
[3 folders]
Translations (Spanish), 2000
[2 folders]
[Folder 2 contains possibly excepted information: information protected under common law privacy]
Form letters:
Thank you's, December 2000
[13 folders]
[All folders contains possibly excepted information: home address of government employees]
End of term, 2000
Register of campaign contributions:
November 16-December 28, 2000
July 5-November 16, 2000
August 16, 1999-July 5, 2000
October 24, 1997-August 15, 1999
Sample of cardstock with the seal of the Governor's Office and George W. Bush's name (from the office of Ann Vargas), undated
Thank you note from Karen Hughes to Shirley Green and staff, undated
Letter to Linda Smith from Rising Star Writing Project, January 16, 1996
Memo from Karen Hughes to Correspondence staff regarding Texas flags, September 19, 1996
Anonymous letter, August 24, 1995
Box
2002/151-454 Memoranda:
September 26, 1996-September 17, 1997, undated
October 13-December 4, 1997, undated
Miscellaneous, 1997, 1998, 2000, undated
Governor's Report on Illegal Gambling in Texas, undated
Mail- or Mail Log Data Entry, July 25, 1995-July 30, 1997, undated
Press releases:
February 24-September 25, 1997
September 25-November 20, 1997
November 26, 1997-May 1, 1998, undated
Mass mail robos:
January 15-March 4, 1997
March 4-May 2, 1997
May 14-October 16, 1997
October 16, 1997-May 19, 1998
May 19, 1998-February 8, 1999
February 8-October 11, 1999
January 17-December 6, 2000
Robo forms:
November 7, 1996-January 16, 1997
January 16-May 5, 1997
May 5-June 23, 1997
June 30, 1997-March 13, 1998
April 1, 1998-February 26, 1999
March 2-December 15, 1999
January 5-December 11, 2000
Public Information Act Request [PIR] memoranda:
April 19-May 16, 1995
July 26, 1995
October 31, 1995-June 14, 1996
[Contains possibly excepted information: home email address]
September 23, 1996-January 31, 1997
January 31-February 2, 1997
February 19-26, 1997
February 27-March 3, 1997
May 14-15, 1997
August 13, 1997
August 19, 1997-August 18, 1998
December 31, 1998-April 20, 1999
April 21, 1999-September 15, 2000
[Contains possibly excepted information: home email address]
September 26, 2000
[2 folders]
October 9, 2000
Box
2002/151-481 Governor's Legislative Action Lists, 1997
Legislative Bill List for Seventy-Fifth Legislature, May 26, 1997
Bill Letter Responses:
April 22, 1997
[3 folders]
June 16, 17, 1997
Pending report, June 17, 1997
Tax Tally from State Opinion Ballots, undated, probably 1995-1996

Return to the Table of Contents




 

Director Shirley Green's files, 1995-2000, undated, bulk 1999 to 2000,
0.3 cubic ft.

The Correspondence/Constituent Services Office was responsible for preparing replies to many of the letters written to Texas Governor George W. Bush's Office. Director Shirley Green's files are policy and procedure manuals, staff emails and memoranda of correspondence policies and procedures, and post-election mail and phone counts of the Correspondence/Constituent Services Office, 1995 to 2000 and undated, bulk 1999 to 2000. Shirley Green served as director of Correspondence/Constituent Services, reporting to Karen Hughes, director of Communications in the Texas Office of the Governor. Policy and procedure materials consist of directives and memoranda regarding policies and procedures such as handling email, greetings, proclamations, nominations, political mail and legislative mail; data entry of correspondence; handling requests for items such as gifts, auction items, and autographs; and handling requests for Bush's attendance at political events. There are also memoranda to Shirley Green giving daily post-election (November-December 2000) counts for email, faxes, regular mail, and phone calls.
Memoranda in the records include copies of speeches, memoranda on administrative office procedures (travel, e-mail use, etc.), constituent mail routing and responses (especially Bush's presidential campaign versus Governor's Office), and political activity by Governor's Office staff. The mail log data entry file contains the lists of inserts commonly sent out with correspondence, data entry instructions, staff duty assignments, a list of "please cc: Budget on mail from the following agencies," notes from the Scheduling Office, and instructions on routing political mail.
Arrangement
These records are arranged by the creating agency by subject or type of record.
Restrictions on Access
Because of the possibility that portions of these records fall under Public Information Act exceptions including, but not limited to, e-mail address (V.T.C.A., Government Code Section 552.137) and agency memoranda (V.T.C.A., Government Code Section 552.111), an archivist must review these records before they can be accessed for research. The records may be requested for research under the provisions of the Public Information Act (V.T.C.A., Government Code, Chapter 552). The researcher may request an interview with an archivist or submit a request by mail (Texas State Library and Archives Commission, P. O. Box 12927, Austin, TX 78711), fax (512-463-5436), email (Dir_Lib@tsl.state.tx.us), or see our web page (https://www.tsl.state.tx.us/requestgovernorbushrecords.html). Include enough description and detail about the information requested to enable the archivist to accurately identify and locate the information requested. (Note: The Governor's Office has requested that the State Archives contact the Public Information Coordinator for the Governor's Office when we receive a Public Information Act request for these records.) If our review reveals information that may be excepted by the Public Information Act, we are obligated to seek an open records decision from the Attorney General on whether the records can be released. The Public Information Act allows the Archives ten working days after receiving a request to make this determination. The Attorney General has 45 working days to render a decision. Alternately, the Archives can inform you of the nature of the potentially excepted information and if you agree, that information can be redacted or removed and you can access the remainder of the records.
Restrictions on Use
Most records created by Texas state agencies are not copyrighted. State records also include materials received by, not created by, state agencies. Copyright remains with the creator. The researcher is responsible for complying with U.S. Copyright Law (Title 17 U.S.C.).
Technical Requirements
None.
Preferred Citation
(Identify the item), Director Shirley Green's files, Texas Governor George W. Bush Correspondence/Constituent Services Office staff files. Archives and Information Services Division, Texas State Library and Archives Commission.
Processed by
Jessica Tucker, April 2009
[Note: The majority of the files contain information protected under agency memoranda (V.T.C.A., Government Code Section 552.111). Because these items are present in the majority of folders, they are not individually marked as confidential in the folder inventory.]
Box
2002/151-439 Procedures and style, 1995-2000
[5 folders]
E-mail deliberations and decisions, 1998
[3 folders]
[Folder 2 contains possibly excepted information: home email address]
Greetings and proclamations, 1995-2000
[5 folders]
Writing tests, 1996, 1999, undated
Mail log and routing, 1996-1997, 1999-2000, undated
[4 folders]
Policy procedures, 1996-1997, 1999-2000
[4 folders]
Political procedures, 1997-1999
[4 folders]
Post-election phone and mail counts, 2000
[3 folders]

Return to the Table of Contents




 

Photo requests, 2000-2001,
0.1 cubic ft.

The Correspondence/Constituent Services Office was responsible for preparing replies to many of the letters written to Texas Governor George W. Bush's Office. The photo requests are correspondence, photographs, staff email, and one autographed baseball, dated 2000-2001. Letters request that Governor Bush or First Lady Laura Bush autograph an enclosed photograph or artifact. Extra copies of photographs were occasionally included for the governor. This series is closely related to the Executive Office series, Autograph and photo request correspondence and logs.
Arrangement
Records are grouped chronologically in two-month increments by receipt of the request.
Restrictions on Access
Because of the possibility that portions of these records fall under Public Information Act exceptions including, but not limited to, agency memoranda (V.T.C.A., Government Code Section 552.111), an archivist must review these records before they can be accessed for research. The records may be requested for research under the provisions of the Public Information Act (V.T.C.A., Government Code, Chapter 552). The researcher may request an interview with an archivist or submit a request by mail (Texas State Library and Archives Commission, P. O. Box 12927, Austin, TX 78711), fax (512-463-5436), email (Dir_Lib@tsl.state.tx.us), or see our web page (https://www.tsl.state.tx.us/requestgovernorbushrecords.html). Include enough description and detail about the information requested to enable the archivist to accurately identify and locate the information requested. (Note: The Governor's Office has requested that the State Archives contact the Public Information Coordinator for the Governor's Office when we receive a Public Information Act request for these records.) If our review reveals information that may be excepted by the Public Information Act, we are obligated to seek an open records decision from the Attorney General on whether the records can be released. The Public Information Act allows the Archives ten working days after receiving a request to make this determination. The Attorney General has 45 working days to render a decision. Alternately, the Archives can inform you of the nature of the potentially excepted information and if you agree, that information can be redacted or removed and you can access the remainder of the records.
Restrictions on Use
Most records created by Texas state agencies are not copyrighted. State records also include materials received by, not created by, state agencies. Copyright remains with the creator. The researcher is responsible for complying with U.S. Copyright Law (Title 17 U.S.C.).
Technical Requirements
Researchers are required to wear gloves provided by Archives staff when reviewing photographic materials.
Preferred Citation
(Identify the item), Photo requests, Texas Governor George W. Bush Correspondence/Constituent Services Office staff files. Archives and Information Services Division, Texas State Library and Archives Commission.
Processed by
Jessica Tucker, April 2009
[Note: The majority of the files contain information protected under agency memoranda (V.T.C.A., Government Code Section 552.111). Because these items are present in the majority of folders, they are not individually marked as confidential in the folder inventory.]
Box
2002/151-439 February-March 2000
[File contains correspondence assigned the following unique number: 2002280072]
April-May 2000
[3 folders]
June-July 2000
[2 folders]
August-September 2000
[2 folders]
[Folder 1 contains correspondence assigned the following unique number: 2008160245. Folder 2 contains correspondence assigned the following unique number: 2008210010.]
October-November 2000
December 2000-January 2001
[2 folders]

Return to the Table of Contents




 

Citizens Assistance telephone activity reports 1999-2000,
1.5 cubic ft.

The Correspondence/Constituent Services Office was responsible for preparing replies to many of the letters written to Texas Governor George W. Bush's Office. Citizens Assistance telephone activity reports, January 1999-December 2000, are daily telephone activity reports of the Citizens Assistance program of the Texas Governor's Office. The Citizens' Assistance Office operated a toll-free telephone number to receive citizen's calls about problems with state government. Categories of records include numbers of answered calls, abandoned calls, deflected calls, transferred calls, average length of call, and number and length of queued calls for each extension/person. At the end of the 1999 reports are pie charts by month detailing the percentage of calls answered, abandoned and deflected with total numbers for each. January through April of the year 2000 also contain pie charts.
Arrangement
These records are arranged by the creating agency chronologically by half month to month.
Restrictions on Access
None.
Restrictions on Use
Most records created by Texas state agencies are not copyrighted. State records also include materials received by, not created by, state agencies. Copyright remains with the creator. The researcher is responsible for complying with U.S. Copyright Law (Title 17 U.S.C.).
Technical Requirements
None.
Preferred Citation
(Identify the item), Citizens Assistance telephone activity reports, Texas Governor George W. Bush Correspondence/Constituent Services Office staff files. Archives and Information Services Division, Texas State Library and Archives Commission.
Processed by
Jessica Tucker, May 2009
Box
2002/151-439 January 4-15, 1999
[2 folders]
January 18-29, 1999
[3 folders]
February 1-12, 1999
[3 folders]
February 15-26, 1999
[2 folders]
March 1-19, 1999
[3 of 4 folders]
Box
2002/151-440 March 1-19, 1999
[4 of 4 folders]
March 22-31, 1999
[2 folders]
April 1999
[5 folders]
May 1999
[4 folders]
June 1999
[4 folders]
July 1999
[7 folders]
August 1999
[7 folders]
September 1999
[7 folders]
October 1999
[6 folders]
November 1999
[6 folders]
December 1999
[6 folders]
Pie charts, 1999
January 2000
[5 folders]
February 2000
[5 folders]
March 2000
[6 folders]
April 2000
[5 folders]
[Note: May 2000 is not present.]
June 2000
[3 folders]
July 2000
[5 folders]
August 2000
[5 of 6 folders]
Box
2002/151-441 August 2000
[6 of 6 folders]
September 2000
[3 folders]
October 2000
[4 folders]
November 2000
[5 folders]
December 2000
[2 folders]

Return to the Table of Contents




 

Weekly production reports, 1997-2000,
6.3 cubic ft.

The Correspondence/Constituent Services Office was responsible for preparing replies to many of the letters written to Texas Governor George W. Bush's Office. The weekly production reports are statistical compilations of the types and subjects of mail received by the Correspondence/Constituent Services Office for a given week. Dates covered are 1995 to 2000, bulk 1997 to 2000. Each report starts with a section for Gubernatorial Mail (detailing the number of letters received, followed by the number received for that year to date). With that section the top issues of the week are listed (such as education, environment, etc.), further categorized as Pro, Con, and Comments, with the number of letters received listed in each category. The other sections are Form mail (categories of major issues, volume, week's total), Correspondence processed (categories of Gubernatorial Mail, Proclamations/special issues, Logged/forward to other divisions, giving the week's total and the year to date for each category) and number of e-mails. There are several documents that accompany each report. There is a list of major subjects, listing as many as 100 subjects or more (although usually less), subdivided into categories of Pro, Con, and N/A (not applicable), along with totals received that week in each category. Each month also has a cumulative report, giving the year-to-date totals instead of the weekly totals. A more detailed report lists these same subjects with sub-issues, following the same format. The more popular subjects may have several subdivisions or sub-issues, the less popular, none. Most months also have another report, the Ombudsman's Report. This report lists the total calls received for the week and the year-to-date. Types of calls (casework, complaints, inquiries, opinions, issues, opinions, and legislation) are listed with totals. Further sections, with categories of Pro, Con, and Comment, are the Top Issues of the Week and the Top Legislative Issues of the Week.
Another report present in most months is the Notes and Quotes. Sometimes these are present from different staff members; sometimes they appear just once. These reports list quotes from letters and phone calls, usually citing the correspondent by initials, last name, and locale. Some quotes do not have citations. Another report is a count of letters routed to divisions. It lists the division and the number of letters requiring a response, number with no response, total count, and pending count. Some lists just have numbers for that week, some for the year to date. The annual reports provide a cumulative total of the correspondence received, number of letters for each major issue and each sub-issue.
Reports of mail analysts were retained for 1995-1996 due to gaps in the holdings of weekly production reports. (Mail analyst reports for the years 1997-2000 were appraised as non-archival, given that the information they contained was duplicated in existing weekly production reports.) The reports of the mail analysts track the weekly total of mail received, number of letters in the backlog, and total number of letters to be processed. They also track the weekly total of mail processed - the current backlog and list of major and new issues.
Arrangement
These records are arranged chronologically by month by the creating agency.
Restrictions on Access
Because of the possibility that portions of these records fall under Public Information Act exceptions including, but not limited to, agency memoranda (V.T.C.A., Government Code Section 552.111), an archivist must review these records before they can be accessed for research. The records may be requested for research under the provisions of the Public Information Act (V.T.C.A., Government Code, Chapter 552). The researcher may request an interview with an archivist or submit a request by mail (Texas State Library and Archives Commission, P. O. Box 12927, Austin, TX 78711), fax (512-463-5436), email (Dir_Lib@tsl.state.tx.us), or see our web page (https://www.tsl.state.tx.us/requestgovernorbushrecords.html). Include enough description and detail about the information requested to enable the archivist to accurately identify and locate the information requested. (Note: The Governor's Office has requested that the State Archives contact the Public Information Coordinator for the Governor's Office when we receive a Public Information Act request for these records.) If our review reveals information that may be excepted by the Public Information Act, we are obligated to seek an open records decision from the Attorney General on whether the records can be released. The Public Information Act allows the Archives ten working days after receiving a request to make this determination. The Attorney General has 45 working days to render a decision. Alternately, the Archives can inform you of the nature of the potentially excepted information and if you agree, that information can be redacted or removed and you can access the remainder of the records.
Restrictions on Use
Most records created by Texas state agencies are not copyrighted. State records also include materials received by, not created by, state agencies. Copyright remains with the creator. The researcher is responsible for complying with U.S. Copyright Law (Title 17 U.S.C.).
Technical Requirements
None.
Preferred Citation
(Identify the item), Weekly production reports, Texas Governor George W. Bush Correspondence/Constituent Services Office staff files. Archives and Information Services Division, Texas State Library and Archives Commission.
Processed by
Jessica Tucker, July 2009
[Note: The majority of the files contain information protected under agency memoranda (V.T.C.A., Government Code Section 552.111). Because these items are present in the majority of folders, they are not individually marked as confidential in the folder inventory.]
Box
2002/151-441 April 1995
[2 folders]
May 1995
[5 folders]
June 1995
[7 folders]
July 1995
[3 folders]
November-December 1995
Weekly reports of mail analysts, 1995
[2 folders]
January 1996
[2 folders]
February-March 1996
April 1996
[2 folders]
May 1996
June 1996
[3 folders]
July 1996
[5 folders]
August 1996
[5 folders]
September 1996
[3 folders]
October 1996
November 1996
Annual report, 1996
Weekly reports of mail analysts, 1996
[3 folders]
January 1997
[5 folders]
February 1997
[8 folders]
March 1997
[11 folders]
April 1997
[7 of 11 folders]
Box
2002/151-442 April 1997
[4 of 11 folders]
May 1997
[17 folders]
June 1997
[16 folders]
July 1997
[16 folders]
August 1997
[13 folders]
September 1997
[22 folders]
October 1997
[2 of 15 folders]
Box
2002/151-443 October 1997
[13 of 15 folders]
November 1997
[17 folders]
December 1997
[8 folders]
Annual report, 1997
[8 folders]
January 1998
[5 folders]
February 1998
[6 folders]
March 1998
[6 folders]
April 1998
[9 folders]
May 1998
[7 folders]
June 1998
[9 folders]
July 1998
[8 folders]
Box
2002/151-444 August 1998
[10 folders]
September 1998
[8 folders]
October 1998
[9 folders]
November 1998
[6 folders]
December 1998
[6 folders]
Annual reports, 1998
[2 folders]
January 1999
[5 folders]
February 1999
[8 folders]
March 1999
[9 folders]
April 1999
[12 folders]
May 1999
[15 folders]
Box
2002/151-445 June 1999
[16 folders]
July 1999
[12 folders]
August 1999
[17 folders]
September 1999
[16 folders]
October 1999
[19 folders]
November 1999
[12 folders]
December 1999
[8 folders]
Box
2002/151-446 Annual report, 1999
[4 folders]
January 2000
[9 folders]
February 2000
[11 folders]
March 2000
[14 folders]
April 2000
[12 folders]
May 2000
[10 folders]
June 2000
[14 folders]
July 2000
[12 folders]
August 2000
[8 of 12 folders]
Box
2002/151-447 August 2000
[9 of 12 folders]
September 2000
[15 folders]
October 2000
[13 folders]
November 2000
[13 folders]
December 2000
[6 folders]

Return to the Table of Contents




 

Texas Navy files, 1948-1998, undated, bulk 1986-1994,
0.4 cubic ft.

The Correspondence/Constituent Services Office was responsible for preparing replies to many of the letters written to Texas Governor George W. Bush's Office. These records were most likely a subject file in the Correspondence Office about the Texas Navy. They contain some publications and information about the Texas Navy and the commission of Admirals into the Texas Navy and date from 1948 to 1998, bulk 1986 to 1994. From its creation in 1958 until the administration of Governor Mark White (during which time the governor's name was removed from the letterhead), the Texas Navy was partially state-supported with the governor serving as commander-in-chief. It later became a non-profit organization. These records are further subdivided into two groups, reflecting the filing structure of the creating agency. A large number of the first group of records consists of letters from (and memoranda about) Dr. John Thiel, himself an admiral in the Texas Navy and self-designated Chief of Naval Operations for the Texas Navy, Inc., and Thiel's numerous requests for appointments of individuals to the Texas Navy. There is also a small amount of information on the history of the Yellow Rose of Texas, which, at the time of the records, was an honorary designation awarded by the Governor to outstanding female Texans. Dates of these records are 1983-1998 and undated.
The second group of records came from office manager Linda Smith's files and dates from 1948 to 1996, bulk 1977 to 1986, and undated. Records are correspondence, internal memoranda, photographs, publications, printed material, copies of statutes, certificates, and articles of incorporation concerning the "third" (or modern) Texas Navy. Many of the letters and memoranda are from or about Joseph Jefferson Burris, who was commissioned as an Admiral in the Texas Navy by Governor Price Daniel in 1958. The materials dating 1948 to the 1960s are copies of military records, copies of Burris's certificate as admiral in the Texas Navy, and other attachments to correspondence. Burris frequently wrote the Governor's Office with recommendations for admiral commissions and suggestions for procedures. Other letters are from John W. Thiel or Stephen L. Walter, Chief of Naval Operations, circa 1979-1983. Several memoranda written by Governor Ann Richards' staff question the role of the Governor's Office in providing commissions in the Texas Navy. A letter from Thiel to Governor Bush's staff recounts the limits that Bush set on the admiral commissions Thiel was allowed to request per year. Several admirals of the Texas Navy are mentioned by name in these records; however, there is no comprehensive list present. The copies of Burris's certificate and a photocopy of the certificate of John M. Kutch are the only certificates of commission as admiral in the Texas Navy present in these records.
Arrangement
These records are arranged by the creating agency by subject or type of record.
Restrictions on Access
Because of the possibility that portions of these records fall under Public Information Act exceptions including, but not limited to, agency memoranda (V.T.C.A., Government Code Section 552.111) and financial information (V.T.C.A., Government Code Section 552.136), an archivist must review these records before they can be accessed for research. The records may be requested for research under the provisions of the Public Information Act (V.T.C.A., Government Code, Chapter 552). The researcher may request an interview with an archivist or submit a request by mail (Texas State Library and Archives Commission, P. O. Box 12927, Austin, TX 78711), fax (512-463-5436), email (Dir_Lib@tsl.state.tx.us), or see our web page (https://www.tsl.state.tx.us/requestgovernorbushrecords.html). Include enough description and detail about the information requested to enable the archivist to accurately identify and locate the information requested. (Note: The Governor's Office has requested that the State Archives contact the Public Information Coordinator for the Governor's Office when we receive a Public Information Act request for these records.) If our review reveals information that may be excepted by the Public Information Act, we are obligated to seek an open records decision from the Attorney General on whether the records can be released. The Public Information Act allows the Archives ten working days after receiving a request to make this determination. The Attorney General has 45 working days to render a decision. Alternately, the Archives can inform you of the nature of the potentially excepted information and if you agree, that information can be redacted or removed and you can access the remainder of the records.
Restrictions on Use
Most records created by Texas state agencies are not copyrighted. State records also include materials received by, not created by, state agencies. Copyright remains with the creator. The researcher is responsible for complying with U.S. Copyright Law (Title 17 U.S.C.).
Technical Requirements
Researchers are required to wear gloves provided by Archives staff when reviewing photographic materials.
Preferred Citation
(Identify the item), Texas Navy files, Texas Governor George W. Bush Correspondence/Constituent Services Office staff files. Archives and Information Services Division, Texas State Library and Archives Commission.
Processed by
Jessica Tucker, July 2009
Box
2002/151-447 Subject file: Admiral in the Texas Navy - History, 1994-1998
[6 folders]
[Folder 5 contains possibly excepted information: agency memoranda and financial information. Folders 2 and 4 contains possibly excepted information: agency memoranda]
[Folder 5 contains a photocopy of the certificate commissioning John M. Kutch an admiral in the Texas Navy.]
Linda Smith's subject file:
John M. Thiel, 1992-1994, 1996
[5 folders]
[Folders 1 and 5 contains possibly excepted information: agency memoranda]
Joseph J. Burris, 1948-1993, bulk 1986
[15 folders]
[Folder 15 was originally marked by the staff of the creating agency as 'Governor Clements.']
[Folders 1 and 13 contains possibly excepted information: agency memoranda]
Stephen L. Walter, 1979, 1983
Uniforms of the Texas Navy (Republic of Texas), undated
Laws Pertaining to the Texas Navy (Republic of Texas), undated
Constitution of the Republic of Texas (Republic of Texas), undated
Third Texas Navy (Republic of Texas), 1977
Memoranda, 1992
[Contains possibly excepted information: agency memoranda]
History, 1961
Transfer sheet for The Texas Navy, Pepetua edition, 1962

Return to the Table of Contents




 

Ombudsman's Office files, 1995-1997, undated, bulk 1996-1997,
0.5 cubic ft.

The Correspondence/Constituent Services Office was responsible for preparing replies to many of the letters written to Texas Governor George W. Bush's Office. The Ombudsman's Office files comprise correspondence, memoranda, casework summary forms, reports, notes, and related material, dating 1995 to 1997 and undated, bulk 1996 to 1997. The Governor's Ombudsman was Phil Sims and most of the materials were either sent to or worked on by him. Other employees of the Ombudsman's Office mentioned in the files include Kathy Cleere and Chris Oglesby. Subjects in these files include opposition to bills, grievances with state agencies, dissatisfaction with constituent services in the Governor's office, concerns for people housed in the Texas Department of Criminal Justice system, power outages, sexual abuse of children, abatement projects, requests for general information, and placement centers for the mentally ill, among others. Given the personal nature of many of the constituent concerns, these records contain a large amount of restricted information regarding common law privacy and medical history. Some of the constituent forms appear to have been printed out from a database of cases that is no longer extant.
Arrangement
The records are arranged roughly chronologically with the records of one constituent case usually, but not always, grouped together.
Restrictions on Access
Because of the possibility that portions of these records fall under Public Information Act exceptions including, but not limited to, financial information (V.T.C.A., Government Code Section 552.136); records relating to allegations of child abuse (V.T.C.A., Government Code Section 552.101, Family Code Section 261.201 (a)); psychiatric evaluations (V.T.C.A., Government Code Section 552.101, Health and Safety Code Section 611.002); driver's license numbers (V.T.C.A., Government Code Section 552.130); information protected under common law privacy (V.T.C.A., Government Code Sections 552.101); social security numbers (V.T.C.A., Government Code Section 552.147); and agency memoranda (V.T.C.A., Government Code Section 552.111), an archivist must review these records before they can be accessed for research. The records may be requested for research under the provisions of the Public Information Act (V.T.C.A., Government Code, Chapter 552). The researcher may request an interview with an archivist or submit a request by mail (Texas State Library and Archives Commission, P. O. Box 12927, Austin, TX 78711), fax (512-463-5436), email (Dir_Lib@tsl.state.tx.us), or see our web page (https://www.tsl.state.tx.us/requestgovernorbushrecords.html). Include enough description and detail about the information requested to enable the archivist to accurately identify and locate the information requested. (Note: The Governor's Office has requested that the State Archives contact the Public Information Coordinator for the Governor's Office when we receive a Public Information Act request for these records.) If our review reveals information that may be excepted by the Public Information Act, we are obligated to seek an open records decision from the Attorney General on whether the records can be released. The Public Information Act allows the Archives ten working days after receiving a request to make this determination. The Attorney General has 45 working days to render a decision. Alternately, the Archives can inform you of the nature of the potentially excepted information and if you agree, that information can be redacted or removed and you can access the remainder of the records.
Restrictions on Use
Most records created by Texas state agencies are not copyrighted. State records also include materials received by, not created by, state agencies. Copyright remains with the creator. The researcher is responsible for complying with U.S. Copyright Law (Title 17 U.S.C.).
Technical Requirements
Researchers are required to wear gloves provided by Archives staff when reviewing photographic materials.
Preferred Citation
(Identify the item), Ombudsman's Office files, Texas Governor George W. Bush Correspondence/Constituent Services Office staff files. Archives and Information Services Division, Texas State Library and Archives Commission.
Processed by
Jessica Tucker, December 2009
[Note: The majority of the files contain information protected under agency memoranda (V.T.C.A., Government Code Section 552.111). Because these items are present in the majority of folders, they are not individually marked as confidential in the folder inventory.]
Box
2002/151-454 November 9, 1995
January 10, 1996
[Contains possibly excepted information: driver's license number]
February 16, 1996
[3 folders]
[All folders contain possibly excepted information: social security number and financial information. Folders 1 and 3 also contain possibly excepted information: medical information.]
March 18-25, 1996
[Correspondence/Ombudsman's reports]
June 13, 1996
July 1, 12, 1996
[Contains possibly excepted information: medical information]
July 25-August 26, 1996
[Contains possibly excepted information: information protected under common law privacy]
September 9-17, 1996
October 3-22, 1996
[Contains possibly excepted information: social security number and financial information]
October 23, 1996
[Contains correspondence assigned the following unique numbers: 9608280118 and 9608280125]
[Contains possibly excepted information: information protected under common law privacy and medical information]
October 24-29, 1996
[Contains possibly excepted information: information protected under common law privacy, social security number, and medical information]
November 1-12, 1996
[Contains possibly excepted information: information protected under common law privacy and records relating to allegations of child abuse]
November 18, 1996
December 2, 1996
[Contains possibly excepted information: driver's license number and financial information]
December 5-20, 1996
[Contains possibly excepted information: medical information, social security number, and information protected under common law privacy]
December 20, 1996-January 22, 1997
January 28-February 11, 1997
February 18, 1997
[3 folders]
February 20-27, 1997
February 28, 1997
[2 folders]
[All folders contain possibly excepted information: records relating to allegations of child abuse, psychiatric evaluations, information protected under common law privacy, and medical information]
March 5-April 7, 1997
April 10-May 22, 1997

Return to the Table of Contents