General reference assistance: General reference assistance is available in person, on the telephone and via e-mail. Contact the reference desk of each library for assistance or use "Ask a Reference Question" to e-mail your question to a reference librarian.

Extended reference assistance: Users are encouraged to make an appointment with a reference librarian or the Coordinator of Library Services for Users with Disabilities and Assistive Technology for extended reference assistance.

Users who need help accessing library materials should ask for assistance from library staff. Library staff are happy to page materials for users and will make every effort to immediately retrieve the material. However, depending upon the level of staffing at that library and the volume of the request, library staff may request that the user return for the materials later.

Users who have a great number of requests should contact the library in advance.

Proxy borrower card: Users with disabilities may acquire a proxy borrower card to enable someone else to check out items for them. The user, not the proxy, remains responsible for all items checked out on the card. To request a proxy borrower card, visit the Courtesy Borrower Services Desk, PCL 2.122, or call 495-4305.

Exceptions to circulation policies: To request exceptions to circulation policies to accommodate access needs, talk to library staff of the library which has the needed material. Exceptions may include, but are not limited to, extended loan periods and lending items which do not normally circulate.

Inter-Library Service (ILS): UT students, faculty and staff are eligible to borrow and/or acquire copies of some items from other libraries through Inter-Library Service (ILS). Extended loan periods for these items are granted at the discretion of the ILS Librarian and the lending library. Requests for extended loan periods should be made directly to ILS staff, PCL 1.343, 495-4283.

Fines, fees and replacement costs: All users are responsible for fines, fees and replacement costs for overdue, lost or damaged materials. Staff in each library in charge of fine resolution may choose to reduce or dismiss fines demonstrated to have been accrued as a direct result of a disability.

Users who need assistance with photocopiers or copy card vending machines should request it from library staff. Library staff will make every effort to make the copies immediately. However, depending upon the level of staffing at that library and the volume of the request, library staff may request that the user return for the materials later.

Library Copier Services will make copies for users with disabilities at the self-service price. Contact Library Copier Services, PCL 1.102, 495-4239 during their regular hours.

For accommodations during library instruction sessions, such as "Class of the Day" and course-integrated instruction, contact in advance the Coordinator of Library Services for Users with Disabilities and Assistive Technology or the class instructor.

Accommodations may include, but are not limited to, sign language interpreters, scheduling classrooms in the most physically accessible rooms, and one-on-one instruction using assistive technology.