University of Texas at Austin
Libraries Home | Mobile | My Account | Renew Items | Sitemap | Help |
support us

University of Texas Libraries

University of Texas Libraries
Celebrating the Life

About the Public Affairs Library

Library Hours

Library Map

Parking

Master's Professional Reports Abstract



Cross-Departmental Communication and Problem Solving in City Government: A Case Study of Austin, Texas
Rozen, Abigail Faith.
Currently unavailable. Being processed for Public Affairs Library.

The case study analyzes the City of Austin's internal communication through the lens of neighborhoods and neighborhood service delivery. The study did not reveal a specific structure that stops problem solving. Instead, effectiveness of communication is the result of a web of interactions, deeply rooted in the culture of the organization. Structural, as well as cultural, organization change recommendations are offered.