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Master's Professional Reports Abstract



Performance Review of the City of Austin Environmental and Conservation Services Department and Recommendations for the Performance Review of the Austin Police Department

The city of Austin is reviewing the programs in every city department in the next five years through the Affordability 2000 Project. This report is a review of suggested techniques for performance measurement and monitoring and a critique of the City of Austin Affordability 2000 Project within that context. This report shows that the program review component of the Affordability 2000 Project cannot be completed properly without further city-wide efforts at performance measurement and monitoring. A special treatment of the areas of concern for the future review of the Austin Police Department is included.

--Author's foreword.