Troubleshooting FAQs

Where can I get some general assistance troubleshooting a RealPlayer Connection?
Why do I get 'cannot connect to server' errors with RealPlayer 10?
Do I have a firewall setup on my computer?
How do I know if I have a firewall problem?
How do I configure RealPlayer to work with a firewall?
What are the default ports for RealPlayer?
Why does RealPlayer say 'offline,' 'Service Unavailable' or 'Action cancelled' when I try to sign in or watch a clip?
I'm trying to watch a clip that contains captioning, but I cant see the captioning. Why not?
How do I stop a media player taking over all my file types?
What is the difference between podcasting and streaming media?

RealPlayer FAQs
Windows Media FAQs
Quicktime FAQs
Flip4Mac WMV FAQs